Statement Of Purpose Sunny House
Sunny House is owned and operated by UkSAMS LTD, whose registered office is 64 Mill Lane, Portslade, Brighton, East Sussex BN412DE. The registered manager, Mrs Sepedeh Sadig Baheran is responsible for the day to day running of the home, she has 30 years’ experience as a Registered Nurse with 13 years’ experience in commissioning, managing and troubleshooting for small companies as well as major corporate companies, and her field of expertise is Dementia. Mr.A.Molaei is also a director who oversees the financial side of the business.
WHAT DOES SUNNY HOUSE AIM TO DO?
Sunny House opened in March 2018 to enable elderly people to continue living as independently as possible, by care and support consistent with their needs. We value each and every individual who comes to live at our home, and Residents are assured that they will be treated with respect and dignity. Our aim is to provide a high standard of both care and accommodation, conducive to quality of life for elderly ladies and gentlemen.
WHO COMES TO LIVE AT SUNNY HOUSE?
Anyone over 65 years of age, including married couples, or partners who are finding life at home increasing difficulty through a number of reasons, loneliness, self neglect, or simply struggling to deal with everyday life without assistance, are entitled to apply. No nursing care is provided at Sunny House.
HOW DO PEOPLE APPLY?
In the first instance, we invite the prospective Resident and their family to view the home and discuss with the Care Manager how they see their future care needs. This also allows the Care Manager to assess the suitability of the home and determine whether Sunny House can offer them the correct care. During this period the person’s care and support requirements are discussed and a Care Plan developed. This will include any risks to which the Residents or staff may be exposed as a result of making their own choices and decisions. It also includes, with the agreement of the Residents and/or family, any representatives who may be involved with the persons care needs such as a Physiotherapist, or Occupational Therapist.
WHAT HAPPENS NEXT
When people move in they have one month to decide “whether this is the place for them.” Equally it allows the staff at the home the opportunity to get to know the individual Resident and their families, and to ensure that Sunny House can offer them the correct care.
During this period the person’s care and support requirements are discussed and a Care Plan developed. This will include any risks to which the Residents or staff may be exposed as a result of making their own choices and decisions. It also includes, with the agreement of the Residents and/or family, any representatives who may be involved with the persons care needs such as a Physiotherapist, or Occupational Therapist.
HOW IS SUNNY HOUSE ORGANISED
Sunny House is situated in the town of New Malden, it has shops locally within a short distance. Public and private transport services are easily available to Residents who wish to go out. The local bus to town is accessible just round the corner from the home.
The residents can lead a normal life supported by the care staff and families, we aim to make Sunny House a home from home.
Sunny House is registered with CQC for 6 bedrooms, 2 bathrooms,1 shower room, lounge and dining area , conservatory as well as small a beautiful garden to enjoy in the good weather. The home is set over three floors and it is furnished to allow service users to feel the homely atmosphere.
Each bedroom is furnished, whilst allowing for individuals to bring some personal possessions to enhance their living accommodation.
All furniture and furnishings comply with the standards laid down in the Care Standards Act as well as Fire Compliance, the home being visited regularly by the Fire Liaison Officer. Staff participate in full fire safety training and fire evacuation procedures on a regular basis.
We also offer a visiting Hair and Beauty service for residents to enjoy pampering treatments.
In addition to the Care Manager, the home employs a team of Senior Care professionals together with a full complement of Carers. NVQ training is underway for almost all care staff with the aim of having at least 50% of staff achieving a NVQ qualification. Staff have also undertaken extra training in Mental Health Awareness which includes Dementia training to assist the Residents within that category.
HOW IS THE CARE PROVIDED
The individual Residents Care Plan provides the basis on which Blossom House as care service is delivered. Each person’s plan, which is reviewed monthly, includes a description of their preferred daily routine, their likes and dislikes in relation to food and any specific dietary requirements and similar matters. It includes their preferences in respect of how they like to be addressed and what dignity, respect and privacy means to them in terms of daily behavior and actions.
The Care Plan contains a risk assessment and any risk management plan needed. It also includes details of GP, community or other therapeutic services provided or that the Resident commissions for her or himself. The Care Plan also includes details of Resident’s social interests and activities and how these are met, and any arrangements to attend religious services of their choice.
Each Resident is allocated a member of the care staff to act as Keyworker. Keyworkers assist the Care Manager in monitoring, reviewing and co-ordinating the service plans for all their Residents.
We are committed to maintaining and improving the quality of our service. We have a comprehensive Quality Policies and Procedures Manual, which is regularly under review and revision. An important part of our approach to quality assurance is to obtain the views of individual Residents together with a monthly “surgery” that allows us to re-appraise our service to Residents.
A full complaints procedure is posted on the notice board, located within the main entrance door and a copy is within the welcome pack which can be found in each bedroom.